frecuently asked questions
F.A.Q.
Biking in Buenos Aires
Live Buenos Aires on full mode.
If you still have any questions, contact us.
We’ll be happy to help.
about
RIDING BIKES
IN BUENOS AIRES
Absolutely. Buenos Aires has a long and complex bike lane system, which makes the use of the bicycle safe and easy.
All of our tours are roughly 95% of the time on bike lanes. During the few parts where you will go on the streets along with cars, our guides are experienced enough to lead you safely and confidently while avoiding avenues and busy streets.
calles muy transitadas.
Definitely! You will cover much more distance than you could walking, and you still enjoy the views and landscape.
In Argentina it is not necessary to wear a helmet to ride a bicycle, but we recommend it. In case you do not want to use one, we understand it’s your own responsibility.
about
TOURS
We like to minimize the quantity of people per group, in order to ensure safety and leisure. Normally, our groups are 6 people maximum. In case your group is bigger, a second guide will accompany you.
Yes, and we will take special care of you, and we will refresh you on all of the precautions you need to take during the ride. Our half day tours are the easiest for those who want to get on a bike again.
All of our itineraries are designed for a low difficulty level. They are easy enough and there are stops along the way in order for you to appreciate the attractions, take photos and stretch your legs.
All of our tours start and finish at our shop, located AT 1145 Chile St. HERE’S the map so it’s easy for you to find us.
We ask you to be 10 or 15 minutes earlier than the time on your voucher. Take into consideration traffic and rush hour in public transportation. Tours start on time. In case you are delayed, we ask you to please let us know.
A smile and a camera are the most important things to bring. You can wear your everyday clothes and comfortable shoes. Sunglasses, hat, gloves and scarf according to the weather. If you are carrying your luggage with you, it can stay at our shop while you are biking.
about
bookings
Due to our small group policy, bookings should be made on our site, at least 12 hours before departure time. In case you weren’t able to make a reservation, you can send us an email and we will let you know if we have a bike for you. In order to check last minute availability, please write us at info@rentalbikeargentina.com or call us +54 9 11 3328 9289
We understand that traveling through a new city can sometimes bring unexpected delays, or that you might have a hard time finding our shop. In that case, we ask you to please let us know by calling +54 9 11 3328 9289 or send us an email at info@rentalbikeargentina.com. We will do all we can to wait for you, but in case it’s too late to start, we will do our best to reschedule you as soon as possible, according to availability.
You need to sign a standard contract and leave either a passport, a drivers license, or a current photo ID as collateral for the time of the rental.
In Buenos Aires the weather is usually good, but in case of rain you have nothing to worry about . In Rental Bike Argentina we have rain ponchos so nothing can stop you. HERE is a link so you can check the weather in Buenos Aires.
In the event that you just cannot make the tour, the following cancellation policy will be applied at all times. All of our tours will proceed as scheduled rain or shine. In case of extreme weather conditions, the ride will be rescheduled.
- If the cancellation is made 48 hours before the start of the tour, 100% of the value will be refunded within 10 business days.
- If the cancellation is made between 24 and 48 hours of the start of the activity, the refund will be 75% and 100% in case you reschedule.
- If the cancellation happens in the 24 hours prior to the the tour, the refund will be 50% and 100% in case of rescheduling.
- If you cancel the tour less than 4 hours before the activity, no refund will be given but 75% will be given in case of rescheduling.